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电话会议九个礼仪

时间:2013-12-23
  
电话会议九个礼仪
 1.Call from a quiet location  
  This will help your concentration. It also helps the otherparticipants in the conference. They will not be disturbed bybackground noise from your location.This is important whensecond-language speakers from different parts of the worldare involved. Background noise can really interfere with ourunderstanding of each other. 
    
  2.Avoid rustling papers  
  You will probably have a pile of papers in front of youduring the call. Try not to shuffle them noisily as you look forthe right document. The sound will seem to be magnified overthe phone. 
    
  3.Use quality headsets  
  Avoid using mobile or cordless phones.They can create a background buzzing or tinnynoise that can also be disturbing.  
    
  4.Don’t multitask  
  It’s very tempting to answer e-mail on your laptop during a telephone conference—after all, no one can see you, and you can stilllisten. But don’t do this! First, you might misssomething important, and second, it’s rude.If the others hear the tapping of your laptopkeys, they will resent it enormously. 
    
  5.Announce when you leave or return  
  Make sure the other participants knowwhen you enteter, leave or return to theconference. You need to tell them, because theycan’t see when you come and go. 
    
  6.Ask for breaks  
  In long telephone conferences, ask for bio breaks or for "quickstretches". We are not just ears. The rest of our body needssome attention, too. Short breaks help concentration and giveeveryone time to reflect on how the call is going. 
    
  7.Speak slowly  
  Speak at the speed you want to be spoken to.Give a goodexample to native speakers, who may then try to mirror thespeed of the other participants. This is less tiring than having to ask people to slow down. 
    
  8.Speak clearly  
  Everyone has an accent. Your accent may be difficultto understand if the others are not used to it. Accents areexaggerated over the phone, so speak clearly. Get some feedbackon how you sound on the phone. If you have a strong accent,slow down and articulate your words. 
    
  9.Be enthusiastic  
  Put some energy and enthusiasm Into your voice. The otherscannot see your facial expression--so you have to show it by theway you speak. Energetic voices energize the other participants.They are easier to listen to and underline